Privacy Policy

At LifeUK, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Download and register for the LifeUK app
• Contact us with inquiries or support requests
• Subscribe to our newsletters or updates
• Participate in surveys or promotions

This information may include your name, email address, device information, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you access or use our app:

• Device information (model, operating system version, unique device identifiers)
• App usage statistics (practice sessions completed, scores, progress)
• IP address and location data (general, not precise)
• Crash reports and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the LifeUK app and services
• Track your progress and personalize your learning experience
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on our servers and encrypted in transit using industry-standard SSL/TLS protocols.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Third-Party Services

We may use third-party service providers to help us operate our business and the app, such as:

• Analytics providers (e.g., Firebase Analytics) to understand app usage
• Cloud storage services to store your progress data
• Crash reporting tools (e.g., Crashlytics) to improve app stability

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct any inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to our processing of your personal data

To exercise these rights, please contact us at elhassnaoui.yassinee@gmail.com.

6. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: elhassnaoui.yassinee@gmail.com